I first came into contact with the inquiry in May and learned that the customer needed a POS machine cover for A920 Pro. Through the customer's official website, it was also found that they are selling POS machines, so they urgently need our POS machine covers to protect Pos Machine. They are also a very precise customer, as POS machine covers are our company's best-selling products. We have many models available.
Afterwards, we started exchanging emails to obtain detailed customer requirements, including the quantity, color, and whether silk screen logos were needed. Then the customer wants to know the quality of our product, and we provide free samples. The customer can pay for the shipping cost. Then a week later, the customer received our sample and reported that the quality was very good, and there were further opportunities for cooperation.
What quantity does the customer indicate. The color needs to be customized and the Pantone color number has been provided to us. Then we will send the quotation to the customer, which will explain the product information, quantity, price, shipping cost, and delivery time. After sending confirmation to the customer, PI will be sent to the customer for payment. After completing the payment, we will arrange production.
Because it is a new color, we need to modulate it and then make a sample for the customer to confirm the finished product before producing the bulk product, which can avoid color differences and other issues. After the production is completed, the customer will be notified of the packaging before arranging delivery. We will provide specific courier names and delivery times for customers to check the progress of the goods. After the final delivery, we will ask the customer for feedback, indicating that they can contact us at any time if they have any needs in the future for deeper cooperation.
Finally, customers who need our products are welcome to contact us at any time, and we will promptly respond to your inquiries.
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